Information
Terms and Conditions
Before ordering please read this section. By placing an order, you agree to the following terms.
Pricing
Every attempt is made to keep our prices as close to the current catalog list price as possible. However, because of price fluctuations from our suppliers and volume buying, the price of some items may increase or decrease accordingly. Show Cars Automotive reserves the right to change prices without notice. We will always price your part number list for you, just ask.
Returns
Before returning any parts, you must obtain a return authorization number. Be prepared to furnish your invoice number, date, and part numbers of the items you wish to return. Returns without a RA number will delay the credit or exchange and in some cases they will be returned to you. Some items are not returnable. These include, but are not limited to used parts, bolts and bolt kits, special order items, and all electrical parts. Any part that has been installed is not returnable. Parts purchased more than 60 days in the past are considered used parts and are not returnable. However, we may consider purchasing them from you depending on our needs at the time. All parts must be in new, re-salable condition, no markings on the package. If you paint it, weld it, cut it, it's yours. If there are markings on it because it has been installed it is not returnable. All returns are subject to a re-stocking charge. (15 to 25%) There is no re-stocking charge on exchanges. Under no circumstances will Show Cars pay the shipping on any items you wish to return.
Special note to foreign customers: We are happy to ship your order most anywhere in the world. We are very careful to make sure the right parts are in the box, however if you get a wrong part we cannot cover the return shipping charges and we cannot cover the shipping charges on replacement parts no matter whose fault it was. Foreign shipments are sent via US mail. Size and weight limits vary by country.
Ordering Procedure
As well as online orders, we also accept e-mail orders at showcars@newulmtel.net and fax orders at 507-354-1959. All credit card orders are subject to a 4% transaction fee collected by the credit card processor. To avoid this fee you can send a check or do a bank transfer. Call for details. Our customer service line for phone orders is available 7:30-4:30 CT Monday-Friday. You may also mail the order to Show Cars, 58375 County Rd 21, New Ulm, MN 56073
Canceling an order
If you wish to cancel and order, you must call 507-233-1958 and speak directly to one of our representitives. Leaving a voice message or sending an e-mail will not gaurantee your order will be canceled.
Contact Us
Email: showcars@newulmtel.net, Bruce: showcars865@gmail.com 507-233-1967 Brian: scparts2@newulmtel.net 507-233-1964 Bob: scparts@newulmtel.net 507-233-1961
Mailing address: Show Cars Automotive 58375 County Road 21 New Ulm, MN 56073
Our customer service department will be glad to assist you and help you determine the correct parts for your application: Our ordering desk's phone number is 507-233-1958.
Please have you invoice number when are calling about previous orders.
Backorders
We handle orders in the following manner.
- Ship and backorder: We ship what we have in stock and ship backorders as they come in.
- Ship and cancel: We ship what we have in stock and cancel the rest. You re-order with your next order.
Shipping and Handling
All orders to US addresses are shipped via Fed-Ex, UPS, or US Mail. If you have a favorite carrier, let us know, we will flag your account. Foreign shipments are sent via US Mail. Size and weight limits vary by country. All packages over $250 in value require a signature upon delivery. Make sure someone is available to sign for your parts. You can fax or mail us the signature release form from our website if you are comfortable having your package left on your doorstep when you are not home.
Warranty
The manufacturer determines all warranties. If a part is found defective, the manufacturer may either repair or replace the part. Under no circumstances is a refund offered. Show Cars liability is limited to the replacement of defective parts. All parts should be inspected for defects by the installer prior to installation. No allowance is given for installation labor or consequential damages. The installer is solely responsible for the suitability of a part for a particular application. Show Cars will not be held responsible for personal or mechanical damage. All warranties are FOB New Ulm, Minnesota.
Shortages
If you believe that you are short items in your shipment, please use the following procedure:
- Check your invoice carefully to make sure it is not backordered.
- Check to see if the package has been damaged or appears to have been opened and resealed. If so, file a claim with the carrier. This must be done the same day you receive the package. Report it to the driver if possible.
- If something is missing, call customer service at 507-233-1958 within 5 days. No claims for shortages will be honored after 5 days. Please have your invoice handy when you call.
Damaged Goods
All damaged goods claims must be filed with the carrier. Save all boxes and packaging material for inspection. Please call customer service at 507-233-1958 for help in filing a claim. This must be done the same day you receive the package. Report it to the driver if possible.
Website
We try to keep our online catalog updated and in good working order. We appreciate you letting us know of any problem with our website.
Pictures
Pictures on our website are not guaranteed to be accurate. Some pictures of parts may be painted for illustration purposes.
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