Every attempt is made to keep our prices as close to the current catalog list price as possible. However, because of price fluctuations from our suppliers and volume buying, the price of some items may increase or decrease accordingly. Show Cars Automotive reserves the right to change prices without notice. We will always price your part number list for you, just ask.
Before returning any parts, you must obtain a return authorization number. Be prepared to furnish your invoice number, date, and part numbers of the items you wish to return. Returns without a RA number will delay the credit or exchange and in some cases they will be returned to you. Some items are not returnable. These include, but are not limited to used parts, bolts and bolt kits, special order items, and all electrical parts. Any part that has been installed is not returnable. Parts purchased more than 60 days in the past are considered used parts and are not returnable. However, we may consider purchasing them from you depending on our needs at the time. All parts must be in new, re-salable condition, no markings on the package. If you paint it, weld it, cut it, it's yours. If there or markings on it because it has been installed, the next guy won't want it and we don't either. All returns are subject to a 10% re-stocking charge. There is no re-stocking charge on exchanges.
Download a Catalog Order Form Here
You can now order online 24/7 at www.dr409.com. We also accept e-mail at email@example.com and fax orders are 800-647-7329. Our customer service line for phone orders is available 8-5 Monday-Friday Central time. You may also mail the order to Show Cars, 58375 CR 21, New Ulm MN 56073. You can download an order form from our website at www.dr409.com.
firstname.lastname@example.org Our mailing address is: Show Cars Automotive 58375 County Road 21 New Ulm, MN 56073
Phone orders are always gladly accepted; however, we will not be responsible for errors on orders not in writing. Ordering by description may delay the processing of your order. Our customer service department will be glad to assist you and help you determine the correct parts for your application: Our ordering desk's phone number is:507-233-1958
We handle orders in the following manner.
- 1. Ship and backorder: We ship what we have in stock and ship backorders as they come in.
- 2. Ship and cancel: We ship what we have in stock and cancel the rest. You re-order with your next order.
Shipping and Handling
All orders to US addresses are shipped via Fed-Ex, UPS, or US mail. If you have a favorite carrier, let us know, we will flag your account. Foreign shipments are sent via US Mail. Size and weight limits vary by country. All packages over $200 in value require a signature upon delivery. Make sure someone is available to sign for your parts. You can fax or mail us the signature release form from our website if you are comfortable having your package left on your doorstep when you are not home.
We will gladly send your order to you COD. This service carries an $9.50 charge in addition to regular shipping and handling charges. Personal checks are accepted up to $200.00, over that certified funds are required. Please note that COD's cannot be sent Next Day or 2 Day Air.
The manufacturer determines all warranties. If a part is found defective, the manufacturer may either repair or replace the part. Under no circumstances is a refund offered. Show Cars liability is limited to the replacement of defective parts. All parts should be inspected for defects by the installer prior to installation. No allowance is given for installation labor or consequential damages. The installer is solely responsible for the suitability of a part for a particular application. Show Cars will not be held responsible for personal or mechanical damage. All warranties are FOB New Ulm, Minnesota.
If you believe that you are short items in your shipment, please use the following procedure:
All damaged goods claims must be filed with the carrier. Save all boxes and packaging material for inspection. Please call customer service at 507-233-1964 for help in filing a claim. This must be done the same day you receive the package. Report it to the driver if possible.
We try to keep our online catalog updated and in good working order but sometimes things get missed. If you have a problem with our website, notice something that is incorrect, or something isn't working properly on our website, please e-mail us at email@example.com.
- 1. Check your invoice carefully to make sure it is not backordered.
- 2. Check to see if the package has been damaged or appears to have been opened and resealed. If so, file a claim with the carrier. This must be done the same day you receive the package. Report it to the driver if possible.
- 3. If something is missing, call customer service at 507-233-1958 within 5 days. No claims for shortages will be honored after 5 days. Please have your invoice handy when you call.